[
  {
    "id": "plan",
    "display_name": "Plan",
    "description": "Understanding the vision, current state, and improvement direction across all four dimensions and all products and services. Establishing and maintaining governance, strategic alignment, portfolio direction, and organizational policies.",
    "sort_order": 1
  },
  {
    "id": "improve",
    "display_name": "Improve",
    "description": "Ensuring continual improvement of products, services, practices, and all value chain activities. Identifying and executing improvement initiatives, managing measurement systems, and driving organizational learning.",
    "sort_order": 2
  },
  {
    "id": "engage",
    "display_name": "Engage",
    "description": "Understanding stakeholder needs, ensuring transparency, maintaining continual engagement and good relationships with all stakeholders including users, customers, suppliers, and partners.",
    "sort_order": 3
  },
  {
    "id": "design-and-transition",
    "display_name": "Design and Transition",
    "description": "Ensuring products and services continually meet stakeholder expectations for quality, costs, and time-to-market. Designing solutions, managing changes, validating and testing services, and transitioning to live operation.",
    "sort_order": 4
  },
  {
    "id": "obtain-build",
    "display_name": "Obtain/Build",
    "description": "Ensuring service components are available when and where needed, meeting agreed specifications. Building, configuring, and deploying infrastructure, software, and third-party components.",
    "sort_order": 5
  },
  {
    "id": "deliver-and-support",
    "display_name": "Deliver and Support",
    "description": "Ensuring services are delivered and supported according to agreed specifications and stakeholder expectations. Handling incidents, fulfilling requests, monitoring operations, and maintaining service levels.",
    "sort_order": 6
  }
]