Service Offerings

Strategic Integration Solutions

Our specialized service portfolio addresses the most critical integration challenges facing complex enterprise ecosystems—turning fragmentation into competitive advantage.

Engagement Models

Tailored Service Integration Approaches

Eidos offers multiple engagement models to address your specific integration needs—from targeted assessments to comprehensive framework development. Each approach leverages our dependency-driven methodology to ensure optimal outcomes.

Our team of integration specialists works closely with your organization to design the right mix of services, with flexible delivery options that align with your timeline and operational constraints.

Rapid Assessment

Focused 4-8 week diagnostic

Framework Development

6-10 month SIAM implementation

Embedded Advisory

Ongoing strategic guidance

Knowledge Transfer

Capability building workshops

Core Offerings

Specialized Integration Services

Our focused service portfolio addresses the most critical points of friction in complex enterprise ecosystems.

Dependency Diagnostics & Mapping

Our systematic approach to identifying and visualizing critical dependencies across your enterprise ecosystem—revealing hidden risks, bottlenecks, and opportunities for systemic improvement.

Key Components:

  • Cross-functional workshops
  • Dependency register development
  • Value flow mapping
  • Risk pattern analysis

"Dependencies define outcomes. When you understand your critical connections, you control your operational limits."

SIAM Framework Development

Design and implementation of a comprehensive Service Integration and Management (SIAM) framework—tailored to your organization's specific structure, culture, and ecosystem complexity.

Key Components:

  • SIAM operating model design
  • Process integration playbooks
  • Governance structure definition
  • Role clarity & accountability matrix

"Effective service integration isn't about adding layers—it's about systematically removing friction points between teams, processes, and platforms."

IT Operational Readiness (ITOR)

Strategic preparation for major initiatives, ensuring your operations environment is fully equipped to absorb and sustain new capabilities as they transition from project to operational status.

Key Components:

  • Readiness assessment
  • Operational gap analysis
  • Transition support model
  • Knowledge transfer frameworks

"Operational readiness isn't a phase—it's an ongoing discipline that ensures new capabilities land successfully and deliver sustained value."

Strategic Program Integration

Specialized integration support for your most critical initiatives, ensuring all components work together cohesively and dependencies are managed proactively to avoid delays and rework.

Key Components:

  • Program dependency analysis
  • Integration governance design
  • Cross-team coordination model
  • Vendor integration frameworks

"Major programs succeed or fail at their integration points—the seams between teams, vendors, and operational functions. Master these connections to ensure success."

Specialized Experience

Industry Applications

Our integration services are particularly valuable in these complex industry contexts.

Utilities & Energy

Grid modernization, smart meter deployments, and operational technology integration present unique coordination challenges across traditional IT/OT boundaries.

Integration Focus Areas:

  • Field network operations coordination with IT infrastructure teams
  • Security integration across OT/IT boundaries
  • Multi-vendor control systems integration

Financial Services

Complex regulatory requirements, legacy systems, and emerging fintech platforms create intricate dependencies that require careful integration.

Integration Focus Areas:

  • Post-merger IT integration and rationalization
  • Regulatory compliance across service boundaries
  • Core banking and digital platform integration

Technology & Software

Rapid release cycles, complex DevSecOps pipelines, and multi-cloud architectures create multi-dimensional dependencies requiring systematic management.

Integration Focus Areas:

  • DevSecOps pipeline optimization
  • SRE and platform team integration
  • Multi-cloud service delivery models
Our Approach

How We Deliver

Eidos employs a structured, outcome-focused delivery approach that emphasizes rapid time-to-value while building lasting capabilities within your organization.

1

Focused Team Structure

We deploy small, expert teams typically consisting of a lead strategist, integration architect, and enablement lead—minimizing coordination overhead while maximizing impact.

2

Workshop-Driven Process

We facilitate structured, interactive sessions with your key stakeholders to rapidly uncover dependencies, design solutions, and build organizational consensus.

3

Phased Implementation

Our engagements typically follow a strategic progression: diagnostic phase, solution design, implementation planning, and enablement—with defined outcomes at each stage.

4

Knowledge Transfer Focus

We prioritize capability building throughout our engagement, ensuring your team can sustain and evolve the integration approach long after our work is complete.

Commercial Flexibility

We offer multiple commercial models to align with your organization's needs and constraints:

Fixed-Price Engagements

Predictable cost structure with clearly defined deliverables and milestones.

Phased Implementation

Stage-gated approach with discrete value realization at each phase.

Outcome-Based Models

Alignment of compensation with achievement of key performance indicators.

Rapid Start Pilots

Focused assessments with quick time-to-value, typically 4-8 weeks.

Ready to Discuss Your Integration Challenges?

Schedule a consultation to explore how our services can address your specific ecosystem integration needs.

Our Commitment

We tailor our approach to your specific context and challenges, providing pragmatic solutions that deliver tangible outcomes while building lasting capabilities within your organization.

Our methodology is grounded in proven frameworks (ITIL 4, TOGAF, SIAM) but adapted to your unique ecosystem to ensure optimal results.